Collaborate with stakeholders to define and articulate the workflow vision, strategy, and roadmap based on customer insights, and business objectives
Manage and prioritize development backlogs, balancing customer needs, technical constraints, and business goals
Work closely with operations, development, and business intelligence teams to ensure alignment and successful execution of product initiatives
Clearly communicate workflow updates, plans, and features to internal teams, customers, and other stakeholders
Plan and execute workflow launches in collaboration with operations and development teams to ensure maximum adoption and success

3-5 years of experience in workflow design or related roles in Healthcare Revenue Cycle
Bachelor's degree in Business, Engineering, Computer Science, or a related field
Strong problem-solving, analytical, and organizational skills
Proficiency in workflow design tools (Visio, Lucidchart, SmartDraw, Draw.io, or other similar software)
Proven ability to lead cross-functional teams and influence decision-making at all levels of an organization
Employment eligibility: Must be legally authorized to work in the United States without sponsorship

RCM Workflow Manager

Key skills