VP of Operations, Insurance
North Carolina, United States of America
Full Time
2 hours ago
$200,000 - $260,000 USD
No Visa Sponsorship
Key skills
RPAAIProblem Solving
About this role
Role Overview
- Set the strategy for technology growth and partner with development teams on new solutions for determining best technology, including AI/RPA and automation
- Preserve and enhance top line revenue associated with our Insurance line of business (LOB) for all locations within Meduit
- Maximize client performance and profitability of the respective service line, that is derived from the associated top line revenue
- Ensure the highest standards of customer service, process innovation, technology maximization and operational effectiveness are being achieved so that superior service is delivered to the client while also executing on the utmost of operational effectiveness and efficiency
- Serve as the national leader and subject matter expert for the Insurance LOB across multiple Meduit sites and work to promote a combined insurance organization
- Provide input on pricing new business and financial modeling for complexity and liquidation with understanding the profitability of LOB. Participate in problem solving for clients who are not meeting their profitability targets
- Oversee and improve the end-to-end operating model for new client intake, configuration and ongoing service protocols to ensure that we deliver service at or above the levels we committed to
Requirements
- Bachelor’s degree in business administration, health care administration or other relevant degree that delivers analytical skills and abilities
- 10 to 15 years’ experience with appropriate healthcare transactions such as billing & follow up, denials management, underpayments/zero payments, etc.
- Knowledge of the competitive Insurance Line of Business landscape
- Prior P&L and budget management experience
- Prior experience leading total team size of 250 or larger, both onsite & remote
- Prior experience leveraging a domestic, nearshore, and offshore workforce
- Strong analytical skills to assess current performance and make recommendations for business improvement
- Effective persuasion and influence skill to drive change internally and client results externally
Tech Stack
- RPA
Benefits
- Comprehensive paid training
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities