About this role

Supporting the expansion of our Sydney office, including the setup and launch of new floor builds.
Managing and optimising audio-visual meeting room technology, specifically Google Meet, and G-Suite integrations.
Overseeing the end-to-end onboarding process for new starters to ensure a smooth technical transition into the company.
Working through the global queue to provide general IT support and local escalations for the Australia and Asia regions.

Experience supporting both Mac and Windows environments along with cloud-based applications like G-Suite or Active Directory is highly valued.
You possess outstanding interpersonal skills and feel comfortable managing stakeholders and communicating with senior leadership.
A background working in large-scale or global environments helps you navigate our fast-paced support queues effectively.
You have a proactive mindset and are keen to take ownership of site-specific projects, including meeting room technology and AV setups.
Your ability to multi-task and manage your time ensures that service levels are met while you balance regional and global priorities.

IT Support Specialist

Key skills