Key skills
CRMCommunicationSales
About this role
Role Overview
- Convert interested executives into participants for community events
- Respond to incoming messages via LinkedIn, email, and phone
- Contact event registrants to confirm their attendance
- Maintain and update our CRM system
- Continuously optimize our scripts, workflows, and processes
Requirements
- Several years of professional experience as a Sales Development Representative, call agent, or customer support representative
- German and English at a minimum C1 level
- Confident and clear communication skills on the phone
- Motivated by targets, KPI tracking, and clear responsibilities
- Strong organizational skills and a structured approach to work
- Proactive attitude and willingness to take initiative
- Proficient computer and internet skills
- Willingness to attend two to four company meetings abroad per year
Benefits
- 23 days of vacation
- Statutory public holidays in Pristina
- Paid sick days
- Support for employee health through contributions to sports/fitness/wellness costs