The Business Analyst – IPM & Performance management is responsible for creating and managing individual and team performance frameworks across the organization.
This role partners with leadership, HR, and operations to define performance metrics, monitor productivity, analyze trends, and drive IPM payouts on a monthly basis.
Requirements
1+ years
Strong data analysis and reporting skills
Experience with performance dashboards and KPIs
Advanced Excel skills
Experience with SQL, BI tools
understanding of mortgage operations and productivity drivers
Familiarity with incentive models
Ability to balance productivity, quality, and compliance
Ability to translate business problems into structured requirements and solutions
Strong stakeholder management and executive communication
Creative and Analytical thinking
High attention to detail and data integrity
Comfortable handling sensitive people performance data
Strong problem-solving mindset with a bias toward practical, compliant solutions
Ownership mentality and accountability for outcomes.
Tech Stack
SQL
Benefits
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.