The Coding Compliance Specialist supports Compliance by conducting audits, investigations, and regulatory response activities related to billing, coding, documentation, privacy, and quality-of-care concerns.
This role is responsible for responding to incidents reported through the compliance hotline, performing coding and documentation audits, supporting privacy investigations, and coordinating responses to government payer inquiries.
The position plays a key role in identifying compliance risks, ensuring adherence to regulatory requirements, and supporting corrective action initiatives across the organization.
Review and respond to compliance hotline reports related to billing, coding, documentation, quality of care, and privacy concerns
Conduct investigations and document findings, including root cause analysis and resolution
Collaborate with Compliance, Revenue Cycle Management, Hospital Partners, and reporters. Escalate high-risk or regulatory issues as appropriate
Perform retrospective and focused audits of medical records to evaluate: Coding accuracy (CPT, ICD-10-CM, HCPCS) Documentation completeness and medical necessity
Conduct audits in response to identified risks, hotline complaints, and payer requests
Identify trends and potential areas of non-compliance
Prepare clear, concise audit reports with recommendations
Develop and support the implementation of corrective action plans (CAPs)
Partner with operational and clinical leadership to ensure remediation
Provide education and guidance to providers and staff on coding, documentation, and compliance requirements
Conduct follow-up reviews to assess the effectiveness of corrective actions
Support privacy-related investigations, including potential HIPAA concerns
Assist in documenting findings and mitigation activities
Maintain confidentiality of all protected and sensitive information
Coordinate and prepare documentation submissions (i.e., Attorney General, CMS)
Assist with analysis of payer findings and implementation of required actions
Analyze large data sets to identify trends, anomalies, and risk areas
Maintain audit and investigation tracking logs
Support compliance reporting and program metrics
Requirements
Bachelor’s degree in healthcare, business, or related field preferred, or equivalent experience
Minimum of 3–5 years of experience in coding, auditing, compliance, or related healthcare field
Active coding certification from AAPC (e.g., CPC or equivalent) required
Certification in Healthcare Compliance (CHC) or other HCCA-related certification preferred
Strong knowledge of CPT, ICD-10-CM, and HCPCS coding guidelines
Understanding of federal and state regulations related to billing, coding, and privacy
Ability to conduct detailed audits and investigations
Strong analytical skills with the ability to process large data sets
Excellent written and verbal communication skills
High attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Word and Microsoft Office Suite
Benefits
Medical insurance
Dental insurance
Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy