Gather, document, and validate business, functional, and non‑functional requirements for payment capabilities
Translate business needs into clear and actionable outcomes
Work closely with the global sales teams, product teams and engineers to define scalable, compliant payment solutions
Support impact analysis for new payment methods, schemes, regulations, or regional expansions
Ensure consistency and alignment of payment experiences across online, mobile, POS, and API‑driven channels
Analyze cross‑channel dependencies, customer journeys, and operational impacts
Act as a trusted partner to Product Managers, helping shape product roadmaps and priorities
Collaborate with Engineering, UX, Operations, and Commercial teams to ensure shared understanding
Incorporate regulatory, scheme, and compliance requirements into analysis and requirements

4+ years of experience as a Business Analyst, preferably in payments, fintech, or commerce platforms
Strong understanding of payment processing flows, including authorization, clearing, settlement, and reconciliation
Experience with eCommerce and omni‑commerce environments
Proven ability to work with complex systems and multiple stakeholders
Strong analytical skills and comfort working with data, KPIs, and performance metrics
Excellent documentation and communication skills

Senior Business Analyst

Key skills