Area Manager

Role Overview

• Provide effective leadership and management to Retail Service Merchandiser/Lead Merchandiser team in assigned geographic area by interviewing and hiring candidates, onboarding, and training new associates, managing performance and career development, managing conflict and personnel issues, and providing coaching and support.
• Develop a strong understanding of the company’s business model, Client and Customer details and expectations, and the specific details of the project work processes. Work in the field periodically to better understand project requirements. Provide backup support for project work as needed.
• Manage assigned project work to completion, on time, and with high quality results. Review project details to verify schedule is accurate and achievable, and supporting documentation is current and correct. Assign project work to Retail Service Merchandisers/Lead Merchandisers and ensure that all jobs have the appropriate level of support. Monitor progress and audit project work. Answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all materials, supplies and equipment necessary for assigned project work.
• Partner with store personnel and team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Report and discuss observations, issues, and business solutions with Market Manager.
• Effectively and accurately work with web-based applications to receive notification of project work, receive and review work documentation and information, maintain Retail Service Merchandiser/ Lead Merchandiser profiles and assign project work, monitor progress and status of project work, record and manage work mileage, work expenses, and work time and attendance, and complete and manage training activities. Utilize and fully understand the company’s retail reports and reporting systems.
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work and Retail Service Merchandiser/Lead Merchandiser team.
• Other duties as assigned

Requirements

• High School diploma or equivalent in industry name required
• 2 years of management and/or supervisory experience
• Prior Sales agent, retail, customer service, or reset experience preferred
• Must possess strong interpersonal, organizational, decision making and leadership skills.
• Must be able to read and communicate effectively with others.
• Must be able to work effectively in web-based applications and email, word processing, and spreadsheet applications. Proficiency in Microsoft Office applications required.
• Must have a valid driver’s license and be able to drive in a car for extended periods of time.
• Must be able to operate a computer, calculator, fax machine, telephone, paper cutter, copier, hammer, screwdriver, drill, case cutter, hand truck, and pallet jack. Must be able to climb and stand on a step stool or ladder.
• Physical Requirements: Seeing, Color Perception, Lifting (60 – lbs.), Ability to Travel, Carrying (60 – lbs), Climbing, Listening, Pushing/Pulling

Benefits

• Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
• Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates.
• Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations.