Technical and organizational leadership of the Salesforce team
Targeted coaching, mentoring and regular feedback
Analysis of business processes in Sales, Marketing and Service
Translating customer requirements into Salesforce solutions
Planning capacity and resource allocation
Effort estimations, concept approvals and technical roadmaps
Hands-on with the technology: configuration in Salesforce Sales Cloud, Service Cloud or Experience Cloud
Responsibility for solution design and technical implementation
Ensuring consistent quality standards
Actively shaping the further development of the practice
Moderating workshops and discovery sessions
Supporting pre-sales activities for pitches and proposal concepts

Degree in (business) computer science, business administration or a comparable qualification
Several years' experience as a Salesforce Consultant, Administrator or Solution Architect
Experience in leading, coaching or mentoring colleagues
Strong knowledge of Sales Cloud, Service Cloud and ideally Experience Cloud
Experience with integrations, complex data structures and automations (Flows; basic understanding of Apex is an advantage)
High degree of personal responsibility, decisiveness and a desire to actively shape a team
Passion for new, innovative methods and technologies
Confident presence in workshops and client meetings
Enjoyment of solution-oriented consulting
Ability to explain complex technical topics clearly and understandably
Relevant Salesforce certifications (e.g., Administrator, Advanced Admin, Sales Cloud Consultant, Service Cloud Consultant, App Builder)
Fluent German, strong English skills

Team Lead, Salesforce CRM

Key skills