Strictly applies and adheres to project governance procedures.
Ensures all deliverables are completed on time, within budget, within defined scope, at expected level of quality and in accordance with contractual commitments.
Ensures teams are adhering to methodology and maintains program and project level project schedules leveraging project management best practices.
Manages change control process to keep project on track and manages established change control process to maintain commercial and timeline alignment.
Establishes and promotes collaborative and supportive project team culture, providing positive feedback and encouragement, inspiring excellent performance and value to clients.
Completes weekly client status reports and bi-weekly pulse reports, and leads client steerco meetings in coordination with client project manager.
Communicates relevant information with clarity and brevity.
Applies superior ability to assess project risks and initiates appropriate risk response strategies and action plans, significantly reducing the volume and severity of project issues.
Addresses project issues promptly and efficiently to ensure they are resolved with minimal impact to the project, leveraging appropriate Kantata and client resources.
Ensures clients are planning and preparing for post-implementation self-sufficiency, including solution administration, superuser support and change management.
Recognizes potential billing issues and proactively resolves ahead of billing dates to avoid invoicing disputes and/or payment delays.
Maintains task level EAC to ensure accurate revenue reporting and forecasting.
Manages projects with financials in mind to ensure revenue can be recognized on a timely basis.
Proactively alerts resource managers to changes in allocations and resource release dates.
Expert in project management best practices and drives methodology and process improvements.
Requirements
Experience in the software / services industry within the role of a senior level Project Manager
Demonstrated ability to effectively manage large, global, complex enterprise projects
Experience of working in the Professional Services / Consulting market with a sound understanding of the underlying business model and business processes
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including C-level
A recognized Project Management qualification is desirable but not mandatory
Training in Project Management discipline is a must
Experience of the PSA software category is desirable but not mandatory
Knowledge of the Salesforce Force.com platform is desirable but not mandatory
Strong team spirit and desire to work in a collaborative environment
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
7+ yrs in the role of a Project manager with progressively larger and more complex projects
Hands on experience of running waterfall projects, agile projects additionally a plus.
Benefits
An intentionally engaging and collaborative culture
ditch the silo!
Strong work-life balance that’s a true focus of the company
The chance to learn from some of the best people in the business
A vibrant, collaborative and devoted team, who still makes time for fun