About this role
Role Overview
- Deliver quality service and insurance recommendations to current and prospective customers
- Work diligently to find resolution to customer concerns
- Convey information efficiently to meet customer needs
- Strive for first call resolution
Requirements
- Property & Casualty Insurance license required
- High school diploma or equivalent; some college is a plus
- 1 or more years of prior customer service experience preferred
- Solid computer, grammar and multi-tasking skills
- Comfort with a high-volume service center
Benefits
- Health insurance
- Dental and vision insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- Paid time off (PTO)
- Corporate holidays and floating holidays
- Parental leave