Partner Success Manager, Science

Role Overview

• Deliver exceptional service that supports educators and students in achieving academic success through high-quality science instruction.
• Lead the creation and execution of detailed implementation plans for assigned science accounts.
• Guide teachers in implementing Stile’s inquiry-based investigations.
• Analyze implementation and usage data to identify trends in student performance and classroom practice.
• Build strong relationships with district leaders, science coordinators, school administrators, and classroom educators.
• Monitor implementation health and partner with internal teams to proactively intervene with at-risk Stile Science accounts.
• Work closely with Implementation Services, Support, Product, and Research teams to ensure cohesive delivery of Stile Science.

Requirements

• Bachelor’s degree in a science field, education, or marketing.
• 5+ years of experience in customer service, sales, teaching, or a related field.
• Combinations of education and experience will be considered.
• Previous experience as a K–12 science educator, science specialist, or experience in education sales or customer management (preferred).
• 7+ years of experience in related fields (preferred).
• Proficiency with Word, Excel, PowerPoint, and Outlook.
• Ability to guide educators with tact and professionalism to ensure successful implementation.

Benefits

• medical, dental, vision, and basic life insurance.
• 401k plan and receive an employer match.
• flexible vacation and sick policy.
• twelve paid holidays.
• winter office closure between Christmas and New Year's.
• a number of additional perks and benefits.