Define and maintain a 3-year enterprise applications roadmap aligned with company goals and digital transformation priorities.
Translate business strategies into scalable technical initiatives, measurable KPIs, and clear project portfolios.
Recruit, coach, and lead a high-performing team of analysts, developers, and admins.
Own the full lifecycle of enterprise applications (e.g., GSuite, Zoho, NetSuite, Slack, Okta, Healthie, Doxy)—from selection and deployment to integration and retirement.
Lead cross-platform initiatives focused on data quality, governance, and master data management.
Drive automation and process improvements using APIs, low-code tools, and emerging tech to eliminate manual work.
Manage third-party vendors: negotiate contracts, monitor SLAs, control licensing costs, and oversee renewals.
Oversee application provisioning, deprovisioning, and access management to ensure a seamless and secure employee experience.
Partner with Product and Engineering to enhance and integrate internally developed tools; establish release, QA, and UAT processes.
Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks across the application stack.
Implement robust role-based access controls, audit trails, and incident-response procedures.
Track system uptime, usage, and ROI; deliver executive-level dashboards and insights.
Measure end-user satisfaction and lead continuous improvement efforts.
Manage the applications budget, including licenses, tools, and services.
Other duties as assigned
Requirements
Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.
8+ years leading enterprise applications or business-systems functions, including 3+ years in a people-management role.