Director, Applications – Business Systems

Role Overview

• Define and maintain a 3-year enterprise applications roadmap aligned with company goals and digital transformation priorities.
• Translate business strategies into scalable technical initiatives, measurable KPIs, and clear project portfolios.
• Recruit, coach, and lead a high-performing team of analysts, developers, and admins.
• Own the full lifecycle of enterprise applications (e.g., GSuite, Zoho, NetSuite, Slack, Okta, Healthie, Doxy)—from selection and deployment to integration and retirement.
• Lead cross-platform initiatives focused on data quality, governance, and master data management.
• Drive automation and process improvements using APIs, low-code tools, and emerging tech to eliminate manual work.
• Manage third-party vendors: negotiate contracts, monitor SLAs, control licensing costs, and oversee renewals.
• Oversee application provisioning, deprovisioning, and access management to ensure a seamless and secure employee experience.
• Partner with Product and Engineering to enhance and integrate internally developed tools; establish release, QA, and UAT processes.
• Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks across the application stack.
• Implement robust role-based access controls, audit trails, and incident-response procedures.
• Track system uptime, usage, and ROI; deliver executive-level dashboards and insights.
• Measure end-user satisfaction and lead continuous improvement efforts.
• Manage the applications budget, including licenses, tools, and services.
• Other duties as assigned

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.
• 8+ years leading enterprise applications or business-systems functions, including 3+ years in a people-management role.
• Demonstrated success implementing and integrating cloud-based SaaS platforms (GSuite, Zoho, NetSuite, Slack, Okta, etc.).
• Deep knowledge of systems integration, data governance, and the full software-development lifecycle.
• Proven track record in vendor negotiation, license optimization, and third-party risk management.
• Exceptional communication, leadership, and cross-functional influencing skills.
• Experience spearheading large-scale change-management or digital-transformation programs.
• Hands-on familiarity with modern data architectures, APIs, and automation frameworks.

Tech Stack

• Cloud

Benefits

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more