Own the execution & timely delivery of multiple concurrent projects end-to-end.
Maintain project reporting & project plans used by diverse audiences
Lead working group meetings for all assigned projects
Lead discussions with stakeholders to brainstorm solutions; gather requirements and assess feasibility
Own; review & communicate solution design documents that clearly articulating Problem Statements; As-is & To-be states; User Stories; Proto-types & Success Criteria; business outcomes and gains from proposed solutions
Perform or review all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, RAIDs, reviewing deliverables, from executing to implementing change
Work with senior stakeholders to rollout solutions to target teams / business units
Own User Support & User onboarding; the underlying solution & service improvements analysis & backlog; the team’s service standards
Review product backlog maintenance and grooming to ensure projects are managed effectively
Establish best practices / industry standards while designing solutions
Perform detailed risk analysis and reporting
Mentor; Coach and develop staff to perform successfully in their current roles and progress their careers

Bachelor degree in Management Studies, Business Administration, Finance, Accounting, Economics or related fields
Strong Leadership skills and supervisory experience of other professionals
Possess a strategic mindset and find motivation in creatively solving problems
Demonstrates a strong understanding of technical terminology and concepts, such as platform integrations, and can confidently engage with technical discussions.
Strong analytical skills with the ability to clearly articulate requirements
Exceptional communications skills, both written and oral, and the ability to capture a diverse audience
Able to present solutions to diverse audiences in a consumable format
Ability to multi-task and effectively manage competing priorities
Confident in leading requirements gathering sessions
Well-versed using Confluence & JIRA to manage projects
Experience creating process flows, user stories, acceptance criteria, design documentation and wireframes (proto-types) in order to clearly communicate a set of functional requirements
Significant experience in the Financial Services industry
Foundational understanding of AI and Intelligent Automation, including where technologies such as AI, machine learning, RPA, and intelligent document processing can be applied to improve operational efficiency and reduce manual effort
Business Analysis certified
Practical application with Business Process Management / Workflow applications

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Vice President – Digitalisation

Key skills