Lead site-specific customer meetings, resolve first-line disputes, and champion the customer’s voice
Align customer demand with business operations, ensuring smooth order execution
Oversee contractual obligations, cash management, and compliance while managing commercial risks and opportunities
Implement contract updates and manage minor modification claims
Support pricing strategies, bid proposals, and commercial planning

A proven track record in customer relationship management, contract negotiation, and demand forecasting
Negotiation skills with the ability to influence and collaborate with multiple stakeholders, both internally and externally
Exceptional communication and interpersonal skills
Analytical skills to interpret financial data and support budgeting decisions
A background or experience working within the Aerospace industry
A qualification in Business Studies is a plus, but hands-on experience in a customer-facing or programme management role is valued

Competitive salary dependent on experience
Up to 15% Bonus paid annually based on personal and company performance
Industry Leading Pension Scheme = we’ll match your contributions up to 8% on a 1 : 1.5 basis
Life Assurance 8 x salary
25 days holiday + bank holidays
Flexible working hours
Income protection
Shopping discounts
Cycle To Work Scheme
Employee Assistance Programme
Virtual GP Clinic for you and immediate family
A collaborative, dynamic working environment
Learning and development opportunities

Commercial Account Manager

Key skills