Lead our Enhanced Care Management program, making sure vulnerable populations get the care, support, and advocacy they need.
Guide regional teams to deliver compassionate care that improves outcomes and supports our mission.
Mentor and guide Lead Care Managers across multiple counties.
Conduct weekly one-on-ones to address challenges, review caseloads, and provide coaching.
Lead weekly team meetings, share updates, and encourage collaboration.
Monitor staff performance and use data to identify trends and improvement opportunities.
Serve as liaison between ECM program and hospitals, providers, and community organizations.
Collaborate with teams to track outcomes and maintain regulatory standards.
Develop and manage program budgets, allocate resources efficiently, and track expenditures.

Bachelor’s or Master’s in Healthcare Administration, Public Health, Nursing, or related field.
5+ years in healthcare management, including 3+ years in care/case management.
2+ years managing Enhanced Care Management or intensive care management programs.
Understanding of care management principles and healthcare delivery systems.
Experience with Medicaid/Medicare programs and ECM program requirements.
Strong analytical skills and experience in data-driven program evaluation.
Must reside within/adjacent to the Northern/Central California counties assigned.
Valid California Driver’s License (Class C minimum) and personal, operable vehicle.
Employment contingent on successful background and Motor Vehicle Report (MVR) checks.

160 Hours of Paid Time Off (PTO)
12 Paid Holidays per year, including your birthday and one floating holiday granted after 1 year of employment
4 Paid Volunteer Hours per Month to support causes you care about
Bereavement Leave, including Fur Baby Bereavement
90% Employer-paid Employee-Only Medical Benefits
FSA | Dependent Care Account
401(k) with Company Match
Monthly Stipend
Short-Term & Long-Term Disability | AD&D
Employee Assistance Program (EAP)
Employee Discounts via Great Work Perks and Perks at Work
Quarterly In-Person Events
Fully remote work within California
Opportunities for professional development and internal growth

ECM Program Manager

Key skills