Facilitate onboarding calls for new Buyer Discovery clients, familiarizing them with the product.
Proactively build relationships with existing clients over the phone to ensure that they are engaged and getting the highest return on their investment with Buyer Discovery.
Support our largest and most strategic enterprises across G2 Digital Markets.
Become a strategic partner to clients by keeping up to date with their key challenges and opportunities.
Drive continuous client usage of the Buyer Discovery product by ensuring the connection of key business decisions and initiatives to Digital Markets expertise.
Be the main point of contact for any support that clients require with their Buyer Discovery subscription.
Partner with your colleagues in Account Management to manage and retain client relationships and build client loyalty.
Understand and capture how the client measures value and ensure this is over delivered throughout the contract lifecycle.
Continually stay abreast of new Buyer Discovery product enhancements and Data Insights product offerings.

2-3 years of relevant sales or customer support experience.
Proficient computer skills required.
Experience with an array of marketing technologies and CRM software systems
Strong understanding of how to measure and report on marketing and sales effectiveness by moving leads to opportunities through to close.
Exceptional communication skills, verbal and written.
Excellent interpersonal skills, with the ability to persuade and influence others.
Strong collaboration skills to partner with sales to understand the client’s goals and tailor service accordingly.
Strong organizational and time management skills, with the ability to multitask.
Comfortable speaking the language of sales and marketing executives.
Interest in marketing, business, and technology.
Enthusiasm for helping and educating others.
Bachelor’s degree preferred but not required.

Client Relations Partner

Key skills