Develops relationships with paper mill customer base to identify Andritz sales opportunities
Conducts paper machine audits and service calls to assist customers with innovated sales applications
Ensures customer needs are clearly defined and addressed in a timely manner
Conducts paper machine optimization, shutdown inspections, and prepares onsite reports
Optimize operating efficiencies for customers utilizing proprietary modeling software programs
Troubleshoots customer problems and provides and/or helps implement appropriate solutions
Mitigates warranty exposure through early detection and prevention of potential problems
Assists paper mills to set up proper records and complete value results platforms
Helps the local team build and maintain comprehensive databases on customer paper machine clothing roll cover, bowed roll and mechanical specifications, installation and product life information
Conducts “Rezolve
press optimization studies” of area paper machines to enhance paper machine productivity and increase Andritz sales
Searches out and recommends new machine clothing, roll cover, and bowed roll applications
Communicates field activity, including sales opportunities, inter-company items, and competitive issues to the appropriate Regional Sales Manager
Prepares monthly summary to the Regional Sales Manager outlining highlights of the previous month, a forecast of the requirements of the following month, areas of opportunity in the field, plant issues, and competitive issues/gossip
Manages an expense budget to maintain and grow business
Requirements
Degree in Engineering or Business preferred
Extensive maintenance, production, or sales experience within the paper or other related applicable industry
Requires excellent communication and interpersonal skills
Proven mechanical aptitude
Strong entrepreneurial drive
Strong computer skills
Extensive travel within the assigned region is required.