EMS Presales Solutions Consultant – Regulated Industries

Role Overview

• Accelerate revenue through advanced solution leadership.
• Validate opportunity fit, customer alignment, and business value.
• Ensure early and ongoing alignment across customer processes, EMS capabilities, and delivery execution.
• Build executive confidence through high‑level discovery and solution validation.
• Standardize solutioning methods, governance, and best practices.
• Serve as senior technical and process authority for EMS.
• Partner with sales to qualify deals, confirm strategic fit, and gauge technical, operational, and commercial feasibility.
• Engage executive sponsors, shape pursuit strategy, and influence investment decisions.
• Run executive and operational discovery workshops; map “as‑is” workflows and benchmark against EMS best practices.
• Identify gaps, propose redesigns, and craft “to‑be” process models that translate into EMS orchestration and automation.
• Validate scalability, governance, and implementation plans; coordinate customization scope with delivery when needed.
• Define POC/POV strategy to maximize win likelihood.
• Lead technical pilots that demonstrate measurable financial and operational impact, involving product and delivery leads.
• Perform minor product configuration to showcase capabilities and embed successful validation patterns.
• Own end‑to‑end proposal creation with sales, aligning pricing, cost, and margin targets with finance.
• Deliver executive‑ready artifacts: solutioning reports, business value assessments, and architecture summaries.
• Guide deal positioning and support negotiations.
• Act as senior technical authority for EMS sales engagements.
• Build and maintain standardized templates, frameworks, and governance best practices.
• Support demo and POV environment design for each product release.
• Manage structured hand‑over to delivery teams, ensuring solution integrity.
• Assist with delivery escalations, optimize hand‑off processes, and drive continuous improvement across the presales‑delivery interface.
• Higher enterprise deal conversion rates and larger average deal sizes.
• Strong implementation readiness at contract signing, reducing post‑sale rework.
• Elevated customer satisfaction and executive advocacy.
• Improved solution maturity and reuse of standardized assets such as workflow templates.

Requirements

• Bachelor’s degree in Information Technology, Engineering, Business, or related discipline (or equivalent experience).
• 10+ years of experience in solution architecture, enterprise consulting, or presales leadership roles.
• High degree of proficiency in delivering customer-facing presentations and demonstrations, with the ability to build strong rapport and credibility with stakeholders.
• Proven ability to assess, redesign, and operationalize business processes.
• Strong background in enterprise workflow, orchestration, or service management platforms.
• Experience in enterprise mobility, MMS, SaaS, or IT Asset Management environments.
• Experience in supporting both direct and indirect channels
• Proven track record of influencing large, strategic deals.
• Must be eligible to work in the US for any employer without restrictions and be based in the continental US for this remote position

Benefits

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits