Key skills
AISpring
About this role
Role Overview
- Build and improve source-of-truth systems, APIs, and internal platform interfaces that other teams depend on for logistics workflows and decisions.
- Own backend and platform work across logistics data quality, shipment state normalization, observability, and operational debugging surfaces.
- Partner closely with Product, Data Science, CX, Ops, Trust, and Finance to turn messy real-world logistics problems into durable systems and better user outcomes.
- Improve the correctness, timeliness, and usability of the logistics data that powers support, trust, product, and operational workflows.
- Build tooling, monitoring, and debugging primitives that help teams detect problems earlier and get to truth faster.
- Use AI thoughtfully in day-to-day engineering work to improve quality, learning speed, debugging, and execution — while keeping a strong independent bar for correctness and risk judgment.
Requirements
- Experience building and owning meaningful backend or platform systems in production at the senior scope — i.e. developing and owning moderate-to-complex software, disambiguating meaningful problems, and collaborating effectively with stakeholders and cross-functional partners.
- Strong product judgment and the ability to connect technical work to user impact, business outcomes, and explicit trade-offs.
- Experience in complex marketplace, coordination, delivery, fulfillment, trust, or post-purchase systems where software decisions interact with messy real-world state.
- Strong instincts around data quality, source-of-truth systems, observability, and operational debugging.
- A thoughtful approach to AI: not just using AI for more output, but using it to improve the quality of engineering work while knowing where verification and independent judgment still matter.
- Comfort operating in fast-moving, high-ownership environments with ambiguity and shifting priorities.
Benefits
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.