Overseeing the operational execution of investigator site payments across assigned clinical trials
Ensuring that payments to investigative sites are processed accurately, timely, and in accordance with study budgets, site contracts, and sponsor requirements
Leading a team of site payment specialists managing the entire payment process
Collaborating with Clinical Operations, Site Contracts & Budgets, Finance, and Sponsor stakeholders
Managing the end-to-end site payment process for assigned clinical trials
Ensuring site payments align with approved study budgets and site agreements
Monitoring and tracking payment status, ensuring payments are issued according to contractual timelines
Investigating and resolving payment discrepancies, delays, or site inquiries
Acting as a point of contact for payment-related inquiries from internal teams and sponsor representatives
Partnering with the Site Contracts & Budgets team to ensure financial terms in site agreements are accurately reflected in payment systems
Validating budget parameters prior to payment activation

Bachelor’s degree in Finance, Accounting, Business Administration, Life Sciences, or related field
Minimum of 10 years of experience in clinical research, clinical finance, or investigator payment operations
Experience working within a CRO, pharmaceutical, or biotech organization
Experience managing clinical trial site payments in global studies
Prior team leadership or supervisory experience
Proven track record of experience with clinical trial payment and financial systems, such as Medidata Payments is critical
Advanced proficiency with Microsoft Excel
Strong data analysis and reporting capabilities
Knowledge of site payment regulations (e.g., Sunshine Act, GDPR)

Director, Site Payments

Key skills