Support the salvage team with booking in-store product collections
Update stock return reports
Communication and maintenance of the logistics portal for internal and external parties
Assist with day-to-day queries from external clients
Manage email inboxes and action where applicable
Download daily collection extract and submit to logistic partners portal
Update Salvage Collection reports
Liaise with salvage Logistics Partners on any potential day-to-day queries, escalations and SLAs for turn-around times & futile collections
Support the team across multiple aspects of the salvage and service network team when required
Ensure system configuration is maintained as directed in a timely manner

Previous customer service and admin experience, ideally in warehousing/logistics
Previous knowledge or exposure to large electrical items highly regarded
Excellent written and verbal communication skills
Excellent stakeholder engagement, both internal and external
High level of attention to detail
Strong organisational skills with the ability to work independently as well as with cross-functional teams
Ability to meet service levels and individual KPI’s
Sound knowledge of Microsoft Office Suite

Salvage & Logistics Administrator

Key skills