Assist in Oracle Retail MFCS SaaS implementations, upgrades, enhancements, and production support
Collaborate closely with business users, product owners, and technical teams
Serve as a Techno-Functional Subject Matter Expert (SME) for Oracle MFCS (RMS Cloud)
Lead and support fundamental merchandising processes including Item & Merchandise Hierarchy, Supplier & Costing, Pricing & Promotions, Purchase Orders, Transfers, Allocations, Inventory & Stock Ledger
Conduct functional analysis, develop solution designs, and map requirements with business stakeholders
Facilitate fit-gap analyses, configuration activities, and solution walkthroughs with client teams
Assist with data migration and validation
Manage functional testing cycles, including SIT, UAT, regression, and production validations
Support integration testing with upstream and downstream systems such as Finance, Supply Chain, POS, and WMS
Provide production support, analyze incidents, and perform root cause analysis within a SaaS environment
Demonstrate strong practical experience in PL/SQL, Oracle SQL, customizations on Retail Data Stores, Unix/Shell scripting, and monitoring and troubleshooting batch jobs in Retail SaaS
Utilize REST APIs and Retail Integration Bus (RIB) or RIB-based integrations where applicable
Support MFCS extensions, configurations, and customizations; knowledge of ADF/Java is advantageous
Experience working within Oracle Retail SaaS and OCI Cloud environments
Requirements
Over 10 years of comprehensive IT experience
More than 6 years of hands-on expertise in Oracle Retail Merchandising (MFCS / RMS)
A minimum of 10 years IT experience with a strong focus on Oracle Retail
At least 8 years of experience with Oracle MFCS / RMS
In-depth retail domain knowledge in Merchandising and Inventory
Techno-functional proficiency combining business process understanding with SQL/PLSQL skills
Experience in Oracle Retail SaaS (MFCS Cloud) implementations or support engagements
Excellent communication and stakeholder management capabilities
Familiarity with other Oracle Retail modules such as ReIM, RPM, ReSA, Allocation, SIM, AICS is good to have
Experience in Oracle Retail upgrades (from on-premises to SaaS or version upgrades) is good to have
Exposure to Agile and SAFe delivery methodologies is good to have
Oracle Retail or OCI certifications is good to have
Experience collaborating with multi-shore teams is good to have
Background working with global retail clients across regions such as the US, UK, EU, and APAC is good to have