Partner with Strategic Partnerships leadership to operationalize partner strategy by defining how partners are onboarded, activated, co-sell with Sales, and drive revenue, clarifying roles, handoffs, and accountability across teams.
Design and implement standardized processes for partner onboarding, deal registration, co-selling, and partner engagement.
Bring consistency to currently fragmented partner workflows across teams and segments.
Work closely with Director of Strategic Partnerships to operationalize new partner initiatives and programs.
Provide input on feasibility, scalability, and measurement of partner strategies.
Ensure alignment between partner strategy and GTM systems, processes, and data structures.
Develop partner-sourced and partner-influenced pipeline tracking and reporting.
Define and maintain attribution models in partnership with RevOps and Finance.
Ensure partner contributions are accurately reflected in forecasting and executive reporting.
Design and optimize partner workflows within Salesforce.
Partner with Marketing Ops to ensure seamless lead routing, deal registration, and attribution tracking.
Identify and implement automation opportunities to improve efficiency and data integrity.
Build and maintain dashboards to track partner performance, funnel conversion, and ROI.
Deliver actionable insights to partner leadership and GTM stakeholders.
Establish clear KPIs and success metrics for partner programs.

4-6 years of experience in Revenue Operations, Sales Operations, Partner/Channel Operations, or GTM Strategy & Operations in a B2B SaaS environment.
Experience building and scaling partner processes in growing or evolving organizations.
Strong proficiency with CRM systems (Salesforce preferred) and Microsoft Excel.
Experience with pipeline analytics, attribution models, and forecasting support.
Strong understanding of partner business models, especially reseller, referral partners.
Proven ability to work cross-functionally and influence stakeholders without direct authority.
Strong problem-solving skills with the ability to operate in partially defined environments.

Partner Operations Manager

Key skills