Support Representative / Account Executive

Role Overview

• Help customers with their inquiries.
• Write support articles and tutorials.
• Provide 1:1 online demos, client training and webinars.
• Detect sales opportunities.
• Collaborate with the dev team to troubleshoot issues.
• Collaborate with the product team by presenting customer insights.
• Participate on projects to improve customer satisfaction.

Requirements

• English level: Bilingual.
• Highly organized.
• Studying tech, marketing or design.
• 1 year of experience on support or related job

Benefits

• Remote
• Full-time
• USD payment
• Co-working space available
• Hired under US contract
• Laptop and office perks
• Meals / Courses / Gym
• Healthy work environment