Lead and execute business initiatives across the organization, ensuring alignment with Ensemble’s Standard Operating Model.
Oversee a team of Business Coordinators and Supervisors, providing leadership, guidance, and accountability for delivering actionable insights and sustainable operational improvements.
Serve as an advisor to internal executives and client leadership on operational optimization, change management, and process.
Support the Operations Readiness Team by mentoring and guiding team members in their daily activities and project work, ensuring operational consistency, supporting process improvement initiatives, and facilitating communication across teams.
Provide coaching, quality assurance, and hands-on support for projects, while also implementing best practices and driving continuous improvement.

3
5 years in business, process improvement, healthcare operations or performance analytics.
3
5 years in healthcare revenue cycle operations or performance analytics.
5
7 years of job experience in a similar role.
3
5 years of people leadership experience.
Expert knowledge of business KPIs, financial performance metrics, and process improvement methodologies.
Executive-level presentation and communication skills.
Strong organizational skills to manage multiple priorities and enterprise-level initiatives.
Ability to lead professionals to achieve peak performance and deliver enterprise-level results.
Advanced data analytics and statistical modeling capabilities.
Demonstrated ability to drive change management and operational optimization.
High emotional intelligence and ability to create an inclusive environment.
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

Operations Readiness Manager

Key skills