Designing, planning, and creating structured self-service learning modules across all product areas
Developing written training materials and high-quality video content that support different learning styles and levels of technical expertise
Collaborating with Product Management, Engineering, and Consulting to translate practical knowledge and best practices into effective learning content
Ensuring training reflects real-world use cases, data flows, and integration scenarios
Continuously improving materials based on product updates, customer and partner feedback, and usage insights
Delivering instructor-led training on-site and remotely for customers and partners
Contributing to the overall learning strategy and helping ensure consistency, clarity, and scalability across all content in the Lobster Digital Academy

3+ years of experience creating technical learning content, documentation, or training materials for complex software products
Strong understanding of interface management, data flows, and data migration (middleware) concepts
Practical knowledge of integration architectures, APIs, message-based systems, and data transformation
The ability to translate complex technical concepts into clear, structured, customer-friendly content
Experience planning and executing end-to-end training initiatives
Comfort working with both written and video-based learning formats
Fluency in German and English (written and spoken)

Instructional Designer

Key skills