Own the NYC office end-to-end: space, supplies, equipment, mail, access, security, and IT coordination
Be the first point of contact for anything office-related
if something's broken or missing, fix it before anyone notices
Manage and negotiate vendor relationships: cleaning, catering, snacks, plants, maintenance, AV, and co-working memberships
Maintain office budgets, track spend, and report monthly to Ops leadership
Plan and execute internal events: team offsites, all-hands logistics, happy hours, celebrations, and onboarding days
Own the guest experience
investors, candidates, and partners should walk in and immediately understand what Polymarket is about
Support People Ops on culture initiatives: swag, welcome kits, anniversary recognition, and seasonal programming
Lead the office expansion/design project: work with architects, designers, and contractors to build out our new space
Manage the move timeline, vendor selection, permitting, furniture procurement, and budget
Think long-term about workplace strategy
what does the Polymarket office look like at 200 people? 500?
Build repeatable systems: visitor management, room booking, inventory tracking, and maintenance schedules
Document SOPs so the office runs smoothly even when you're not there
Own the onboarding experience for new hires: desk setup, equipment, access, and first-day logistics

3–5+ years in office management, workplace ops, or facilities at a high-growth startup or tech company
Experience managing an office expansion or build-out
you know the difference between a GC and a CM and have dealt with both
Strong vendor management instincts: you negotiate well, hold people accountable, and don't overpay
Systems thinker who defaults to building processes, not just solving one-off problems
Extreme ownership mentality
if the coffee machine is broken and the AV fails during all-hands, that's your problem to solve
Excellent communication skills: equally comfortable working with executives, engineers, and external vendors
High attention to detail and taste
the office should look good, feel good, and run well
Experience in fintech, crypto, or fast-moving startups (preferred)
Event planning background, internal or external (preferred)
Familiarity with Notion, Slack, and modern workplace tools (preferred)
Experience managing office build-outs in NYC specifically
permitting, landlord relationships (preferred)
Experience working directly with People Ops or HR teams on culture programming (preferred)

Office Manager

Key skills