Own the P&L for our Events & Hospitality industry vertical, allocating spend across levers to achieve company goals
Manage day-to-day marketplace operations, making sure we are matching supply and demand in all of our markets
and striving to make this more efficient through process improvements and better tooling
Craft & execute on quarterly and yearly roadmaps to improve Hospitality performance in the long run, developing playbooks & product backlog
Collaborate with the data science team to forecast and manage WorkWhile’s future labor needs, understand supply and demand, and help optimize models
Manage the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets
Develop the metrics and dashboards to help balance the marketplace and measure success.
Support account management and sales as a strategic labor strategy partner, including writing decks, performing data analysis, and participating on customer calls

3-4+ years experience in a strategic consulting, finance, or early stage startup role
Ability to drive projects to completion who is excited to own both strategy & execution
A strong “Bias for action”
you don’t let perfect get in the way of good
Experience managing cross-functional projects & outcomes
Proficiency in SQL and data analysis is a must
Commitment to improving the lives of low-wage workers
Willingness to work a shift once a quarter to keep learning

Marketplace Operations Manager

Key skills