Senior Program Manager, Automation

Role Overview

• Lead enterprise-scale automation programs from strategy through delivery and optimization
• Manage multiple concurrent initiatives across departments and technology teams
• Define program roadmaps, delivery milestones, governance frameworks, and success metrics
• Coordinate cross-functional teams including engineering, RPA developers, data teams, and business stakeholders
• Identify and manage risks, dependencies, and program escalations
• Identify high-impact automation opportunities across operational workflows
• Partner with automation engineering teams to deliver solutions using RPA, workflow automation, AI, or orchestration platforms
• Establish frameworks for automation intake, prioritization, and value realization tracking
• Ensure automation solutions are scalable, secure, and aligned with enterprise architecture
• Use SQL or basic query languages to analyze operational datasets and automation performance metrics
• Measure program outcomes including efficiency gains, service improvements, and cost reductions
• Partner with analytics teams to build reporting dashboards and operational insights
• Use data to continuously optimize automation pipelines and prioritization
• Partner with senior leaders across operations, technology, and product teams
• Communicate automation strategy, program status, and results to executive leadership
• Drive organizational adoption of automation solutions and process improvements
• Establish governance standards and delivery best practices for automation programs
• Ensure alignment with compliance, risk, and enterprise technology policies
• Continuously evaluate program performance and refine automation strategy.

Requirements

• 5+ years of experience managing large enterprise programs or initiatives, preferably within automation, digital transformation, or operational transformation
• Proven track record delivering complex cross-functional initiatives in large organizations
• Experience working with automation technologies such as RPA, workflow automation, AI, or orchestration platforms
• Working knowledge of SQL or other query languages with the ability to retrieve and analyze operational data
• Strong analytical, program management, and stakeholder management skills
• Manage multiple initiatives and priorities simultaneously
• Strong communication skills with experience presenting to senior leadership
• Experience with automation platforms such as UiPath, Automation Anywhere, or Power Automate
• Experience with data visualization or BI platforms such as Tableau or Power BI
• Background in Lean, Six Sigma, or process optimization methodologies
• Experience in financial services, fintech, or other highly regulated industries
• PMP, PgMP, or similar program management certification
• Minimum of a bachelor's degree
• Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization.

Tech Stack

• PMP
• RPA
• SQL
• Tableau

Benefits

• health insurance
• dental
• vision
• disability coverage on day one
• 401(k) plan with employer match
• paid parental leave
• pet benefits including pawternity leave and pet insurance
• student loan repayment and more.