Serve as the liaison between Operations leadership and department leaders across the organization.
Lead and implement operations-focused projects, ensuring alignment with the company’s strategic goals; communicate the value and impact to stakeholders across the company.
Develop and enforce standards for project tracking, communication, and documentation alongside operations and project management leadership.
Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives.
Proactively identify operational inefficiencies, bottlenecks, or risks and develop solutions.
Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.

Bachelor's degree.
5+ years of experience managing operational projects.
Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite).
Adaptable learner who can quickly master new tools and technologies.
Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Experience driving operational improvements and implementing best practices.
Ability to work both independently and within a collaborative, team-oriented environment.
Experience working in a high-growth, ambiguous and entrepreneurial environment.

Operations Project Manager

Key skills