Academic Administrative Assistant

Role Overview

• Provide user support and conduct training for academic systems used by faculty and students;
• Execute administrative processes within academic systems;
• Assist in creating and updating manuals and standard operating procedures (SOPs) for academic systems;
• Support quality management and the monitoring of performance indicators.

Requirements

• Bachelor's degree (completed or in progress) in Education (Pedagogy), Business Administration, or a related field;
• Ability to operate software/systems;
• Effective oral and written communication skills;
• Strong interpersonal skills;
• Ability to independently plan and execute daily work tasks in a disciplined manner;
• Basic English reading skills, as some systems are not available in Portuguese;
• Attention to detail and logical reasoning skills for tasks that require accuracy.
• Desirable:
• Comfort with routine tasks and a focus on maintaining consistent results;
• Sense of urgency;
• Ability to remain composed and resourceful under pressure;
• Previous experience in educational institutions.

Benefits

• Meal allowance via Swile flexible card;
• Health plan (Amil);
• Dental plan (Amil), free for employees;
• Birthday day off after one year of employment;
• Access to Vittude online therapy platform;
• TotalPass membership;
• Opportunity to participate in institution courses under special conditions for employees, including full undergraduate scholarships after the probation period and partial scholarships for postgraduate studies;
• Possible scholarship support for dependents and/or spouse after two years with the institution.