Operations Customer Expert, German & English Speaking
Tbilisi, Tbilisi, Georgia
Full Time
2 hours ago
$2,600 GEL
No Sponsorship
Key skills
Mentoring
About this role
Role Overview
- Processing of telephone and written customer inquiries (inbound)
- Comprehensive advice and clarification of customer queries
- Maintenance of customer and transaction data
Requirements
- Advanced proficiency in both spoken and written German, at a minimum level of C1
- A minimum proficiency of B2-level in English
- High customer and service orientation
- Capable of effectively communicating with diverse customer profiles
- Good PC skills
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills
- Creative mindset and a collaborative team spirit
- Preparedness to work in shifts, on weekends and public holidays
- Previous experience in the similar position will be valued.
Benefits
- Health insurance for you and your family members
- Premium health insurance for you and your family members
- Diverse sports and health offerings
- Discounts from external partners
- Feel Good Program: workshops, and seminars such as Yoga, Pilates, Dance class, sound healing, FIFA and table tennis tournaments, hiking, and a lot more...
- Mentoring, personal and professional development opportunities
- Late shift transportation
- Best career development opportunities in an international company
- Referral bonus-Bring your friends and receive great bonuses!
- Centrally located, modern offices, game zones, and relaxation areas.