Your responsibility is to ensure stable and reliable financial processes in SAP
Receive, analyze, and handle support requests and incident reports via the ticketing tool
Ensure stable, high-quality operational SAP support in clients' day-to-day operations
Analyze incidents, change requests, and error reports in financial processes
Reproduce, analyze, and sustainably resolve errors on customer systems
Work closely with and coordinate internal subject-matter experts and SAP on more complex issues
Clearly document solutions, workarounds, known errors, and process documentation

Degree in (Business) Informatics, Business Administration, Finance, or a comparable qualification with a strong process understanding
Several years of experience in SAP finance, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
Very good knowledge of end-to-end financial processes including customizing in FI, CO, and AA modules, as well as adjacent modules such as SD, MM, and PP
Experience in SAP application support and working with ticketing tools
Analytical, solution-oriented, and customer-focused mindset
Independent, structured, and reliable working style
Team player, resilient, and enjoyment of operational support and customer contact
Excellent German and English skills, both written and spoken

Varied support tasks in SAP S/4HANA and S/4HANA Cloud
Close collaboration with finance and logistics experts in interdisciplinary teams
Professional development through individual training and SAP certifications
Structured working environment with clear processes and modern ticketing support
Open, informal culture and a supportive team

SAP Support Consultant, Finance

Key skills