Accounts Receivable Specialist

Role Overview

• Monitor and work assigned AR queues
• Follow up with insurance companies on unpaid, underpaid, or denied claims via phone, payer portals, or correspondence
• Investigate and resolve claim denials, rejections, and payment discrepancies
• Submit corrected claims, appeals, and supporting documentation as needed
• Ensure accurate and timely resolution of accounts to reduce aging
• Identify trends in denials, underpayments, or payer issues and escalate as appropriate
• Coordinate with coding, billing, and front office teams to resolve root causes of claim issues
• Document all follow-up activities clearly in the practice management system
• Maintain compliance with payer guidelines, contracts, and regulatory requirements (HIPAA)

Requirements

• 1+ years of experience in accounts receivable
• Strong understanding of insurance claims processing
• Attention to detail and analytical skills
• Experience with practice management systems
• Ability to work independently and as part of a team

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible working hours
• Professional development opportunities