Bilingual Fraud Investigator
Canada
Full Time
3 weeks ago
No Sponsorship
Key skills
SQLRisk ManagementCommunicationTime Management
About this role
Role Overview
- Conduct investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes.
- Ensure potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures.
- Provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research.
- Support trending, analysis and insights generation.
Requirements
- Bilingual is required.
- Post secondary education.
- 2+ years’ experience in Fraud and/or Risk Management in the Financial Industry.
- 2+ years’ customer service experience within the Financial Industry.
- Advanced Microsoft Office (Word, Excel, etc.) skills.
- Knowledge of fraud monitoring tools and techniques.
- Knowledge of internet, emerging online payment methods and vulnerabilities.
- Working SQL knowledge.
- Process and detail oriented.
- Excellent time management skills.
- Excellent communication and interpersonal skills.
- Flexibility required with business hours/days.
Tech Stack
- SQL
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program