Own end-to-end documentation, analysis, and optimization of core sales processes
Identify and resolve operational friction in integrating Informatica with Data Foundation
Lead the design and deployment of Agentforce-powered automations to eliminate manual RevOps workflows
Build and maintain AI-assisted tooling that surfaces at-risk renewal health signals
Support the adoption and optimization of the Data Foundation sales tech stack: Salesforce Sales Cloud, Altify, LinkedIn Sales Navigator, ZoomInfo, Tableau, and Slack
Collaborate with the reporting team to define, build, and maintain dashboards
Manage cross-functional programs tied to the Data Foundation RevOps roadmap

8+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Strategy & Operations within an enterprise technology company
Strong command of business process design, documentation, and optimization methodologies
Proven ability to manage complex, cross-functional programs from ideation through delivery
Experience leveraging AI tools (e.g., Agentforce, Einstein, Slack AI, or equivalent) to automate operational workflows and drive productivity
Demonstrated expertise in Salesforce Sales Cloud, including report and dashboard development
Strong analytical skills; ability to synthesize data from multiple sources into clear, executive-ready narratives
Excellent written and verbal communication skills, including experience presenting to senior and executive audiences
Proficiency in Google Slides, Google Sheets, and project management tools (Jira or equivalent)
BA/BS or equivalent experience required.

Senior Program Manager, Strategy & Operations

Key skills