About this role
Role Overview
- Ensure seamless rental experience by verifying customer documents
- Check the validity of driver’s licenses and request additional documentation when needed
- Assist customers in selecting the right vehicle and handle exchanges when necessary
- Offer additional products and services, such as prepaid fuel and toll passes
- Finalize rental agreements by confirming documents and explaining charges
- Inspect returned vehicles for damages, mileage, and fuel levels
- Maintain a clean workstation in line with corporate standards
Requirements
- High school diploma or GED
- At least 1 year of customer service experience
- At least 18 years old
- Valid driver’s license with a clean driving record
- Authorized to work in the United States without requiring sponsorship
- Basic computer navigation skills
- Familiar with Microsoft Office applications
- Open to travel (5-10%), some of which may be by airplane
- Willing to wear a company uniform
- Speaking other languages is a plus
Benefits
- Enjoy healthcare coverage (medical, dental, vision)
- Life insurance
- Critical illness
- Hospital indemnity
- Pet insurance
- 401k plan to secure your future
- Benefit from PTO, sick leave, and receive time and a half for working on public holidays
- Access support whenever needed through our Employee Assistance Program
- Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
- Receive a uniform with weekly dry cleaning, always ensuring a professional appearance