Senior Director, Store Marketing – Merchandising

Role Overview

• Leads and manages a team of sales professionals and managers providing coaching, mentoring, and training to help the team meet and exceed sales targets.
• Establishes performance metrics and conducts regular performance reviews, recognizing and rewarding high achievers and addressing performance issues as necessary.
• Defines the overall sales strategy for the organization ensuring alignment with the long-term business goals and objectives.
• Builds and maintains strong relationships with key customers, partners, and stakeholders ensuring excellent customer service and satisfaction to promote repeat business.
• Monitors market trends, competitor activities, and industry changes to adjust sales strategies and maintain a competitive edge.
• Manages and allocates the budget for the sales department, making strategic decisions regarding expenditures, resource allocation, and cost management.
• Identifies, negotiates, and establishes strategic partnerships or alliances that can significantly impact the organization's market position and revenue growth.
• Gathers feedback from customers and incorporates it into the organization’s offerings to enhance the sales process and foster positive customer experience.
• Identifies and addresses potential risks that could affect the organization's sales objectives, ensuring compliance with industry regulations and ethical standards.
• Stays updated with the latest sales technologies and tools and integrates them into the sales process to streamline operations and improve results.

Requirements

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 15+ years of job-related and/or management experience, preferably in sales, business management, project management, or a related field.
• Skills in Account Management, Business Development, Business Planning, B2B, Customer Relationship Management, Direct Selling, Finance, Key Performance Indicators (KPIs), Market Share, Marketing, Merchandising, Regional Sales, Sales Management, Sales Process, Sales Prospecting, Sales Strategy, Sales Territory Management, Salesforce, Selling Techniques, Value Propositions

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave