Coordinate and manage external partners: fulfillment providers, co-packers, freight forwarders, and parcel carriers
Monitor shipping status and operational processes; identify bottlenecks early
Primary day-to-day point of contact – hands-on, solution-oriented, strong communicator
End-to-end responsibility for the standard order flow in retail operations
Create and maintain orders in the system; generate delivery notes and order confirmations
Ensure timely execution and inventory checks for retail partners
Close collaboration with Key Account Managers and external logistics partners
Ownership of the standard returns and claims process
Clear communication regarding order deviations and escalations
Maintain operational overviews and analyze logistics KPIs
Monitor costs and support data-driven decision-making
Support request-for-quote processes and contract management with logistics partners

Initial experience in logistics B2B, operations, order management, or supply chain — e.g., through internships, vocational training, or student positions
Structured, independent working style with a strong eye for detail
Strong communication skills in interactions with internal and external partners
Willingness to question and improve processes and take ownership
Proficient in Excel or Google Sheets
Team spirit, curiosity, and initiative
Proficient in German and English

Transparent pay: competitive salary in line with your qualifications and experience
Nilo Health: mental health support included
Urban Sports: for balance alongside remote work
Growth potential: opportunity from day one to contribute ideas and grow beyond your role
Training & development: €1,300 gross annual budget for personal development
Workplace support: we cover costs for a co-working space or equip your home office
Workations: access to our office in Cyprus anytime
Team events: in-person meetups with the whole team across Europe

Junior Operations Manager – Logistics, Retail

Key skills