Document, design and implement internal controls to ensure regulatory compliance and to mitigate operational risks.
Conduct control testing, evaluate design and operating effectiveness and implement improvements to identified gaps.
Supporting the review of Line 1 risk and control activities, including risk profiles, processes, obligations, risk and control assessments, and training and culture assessments, to ensure that effective risk and control management practices are embedded across the organisation.
Support Line 1 input into delivered risk assessments for change initiatives.
Collaborate with various business units to gather information and insights related to risk and control activities. This includes engaging with stakeholders to understand their needs and challenges in implementing risk management practices and strengthening their control environment.
Act as a point of contact for Line 1 teams regarding risk and control inquiries, facilitating communication and ensuring alignment with Mercer Super’s policies and standards.
Develop (where required) and deliver training and coaching aimed at enhancing the understanding of risk management and control processes among Line 1 teams.
Prepare and present reports on the status of risk and control activities to the Senior Manager, Risk and Control Advisory, highlighting key findings, trends, and recommendations for improvement.

Proven experience in risk and compliance within the superannuation and broader financial services industries.
Deep understanding of control design, documentation and testing.
A comprehensive understanding of superannuation business activities, products, and associated regulations, including APRA guidance and other relevant industry standards.
3-5 years of experience in a similar role with a proven track record in delivering measurable improvements in the risk and control environment.
Strong understanding of risk and compliance frameworks, procedures, and policies, with an aptitude for applying these in a superannuation/financial services setting.
Strong communication and interpersonal skills, with the ability to engage, influence and motivate diverse audiences.
Solid analytical and problem-solving skills, with the ability to assess information and provide actionable insights.
A proactive and adaptable approach to work, with a strong commitment to continuous learning and improvement.
Ability to work collaboratively in a team environment and build strong relationships with stakeholders.
Strong organisational skills, with the ability to work autonomously and manage multiple priorities to meet deadlines and adhere to standard ways of working.
A passion to drive continuous improvement and help coach business stakeholders.

Control Advisory and Assurance Manager

Key skills