Develop and maintain relationships with customers through account penetration, sales and marketing activities
Achieve goals by building a business plan to maximize profitable growth
Build communication and other tools with marketing to increase sales
Create new business building opportunities
Build strong relationships across organizations, set priorities and follow through on commitments while demonstrating creativity, innovation, and initiative
Exceed annual goals through development of business plans designed to maximize profitable sales growth
Lead a book of key chain restaurant partnerships and their franchise networks through new business prospecting, exceptional relationship development and ambitious growth strategies
Build in-depth knowledge of your book of restaurant accounts, their kitchen equipment, and industry trends
Cultivate a network of influential contacts to achieve sales objectives
Grow a large book of retail accounts by strengthening existing relationships and uncovering new opportunities
Engage regularly with mid-tier to C-suite leaders through focused outreach (around 20 calls/day) and strategic in-person visits
Travel to see customer operations firsthand, build trust, and present our value propositions and digital tools
Partner with internal teams while independently driving your own pipeline, prioritizing warm leads, and growing your book of accounts.

A self ‑ driven, independent sales professional with a strong presence and can manage a large, diverse book of business
A road warrior comfortable traveling up to 40% of the time to meet customers on-site, observe operations, and build deeper executive-level relationships
Proven success in account management and new business development, handling a high volume of accounts, and driving YoY growth
Skilled at engaging leaders, presenting value propositions, and developing partnerships end to end
Confident making outbound calls and maintaining strong talk time to generate and nurture opportunities
Fantastic communication & proficient in English (verbal and written)
Quality, high-speed internet connection at home
Basic Microsoft Office Skills and are comfortable regularly using PowerPoint and Excel (experience using CRM and ERP systems, specifically Salesforce or SAP, is a bonus!)
Natural born leader, motivated by long-term professional sales growth
Extensive B2B Sales experience (bonus points for any knowledge or experience in Supply Chain, Finance and/or Marketing).

Potential for quarterly profit-sharing bonus
Hybrid Work schedule
Monthly IT stipend
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

Manager, Customer Partnerships

Key skills