The Director will lead multi-workstream health technology programs from initiation through stabilization, including EHR implementations, post-live optimization efforts, clinical and operational transformations, and technology strategy engagements.
This individual will be responsible for program governance, workstream integration, risk identification and escalation, resource coordination, and overall delivery quality.
The Director is expected to structure work clearly, maintain delivery discipline across a large team, and resolve issues in a manner that keeps engagements on track and clients confident in Guidehouse’s work.
A core expectation of this role is the ability to translate technology program outcomes into the language of health system leadership.
The Director will communicate those connections clearly and consistently to CFOs, COOs, CMIOs, and other executive sponsors, developing findings and recommendations that inform strategic decisions rather than simply reporting on project status.
The Director will be responsible for ensuring that change management, training, and end-user adoption are designed and executed as core delivery components, not supplementary workstreams.
This includes building adoption strategies that reflect how clinical and operational staff work in practice, designing training programs that develop durable capability within the client organization, and establishing mechanisms to measure whether change has been absorbed and embedded.
The Director will bring structured methodology to this work and will hold the engagement team accountable for adoption outcomes alongside technical milestones.
This role requires the ability to build and manage effective working relationships across a wide range of stakeholders.
Requirements
Ten or more years of combined experience in health IT consulting, EHR program leadership, or health system operations, with prior experience at a large multidisciplinary consulting firm strongly preferred
Demonstrated leadership of large, complex health technology programs, including multi-site EHR implementations, enterprise optimization initiatives, or clinical transformation engagements with multiple concurrent workstreams
EHR platform fluency, with depth in Epic and working knowledge of other major platforms including Oracle Health, Meditech, or athenahealth
Proven experience presenting to and advising C-suite health system leaders, with the ability to frame technology outcomes in terms of operational performance, financial impact, and organizational readiness
Experience designing and leading change management, end-user training, and adoption programs as structured delivery components within large health technology engagements
Demonstrated ability to manage large, distributed teams and develop staff across a range of experience levels
Experience contributing to business development activity, including account expansion, proposal development, and client relationship management
Fluency in health system operational and financial metrics relevant to EHR program outcomes, including revenue cycle performance, workforce productivity, clinical documentation quality, and patient access and throughput
Bachelor’s degree required
Tech Stack
Oracle
Benefits
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities