Senior Program Manager – Digital Enablement, Care

Role Overview

• Manage the development and implementation process for the Digital Enablement and Care team
• Coordinate departmental and cross-functional teams
• Responsible for projects from initiation through delivery including planning and maintaining schedules
• Lead cross-functional activities and teams
• Develop detailed, cross-team project or program plans
• Deliver clear status communication to project teams, partners, and leadership teams

Requirements

• Bachelor's degree or equivalent experience
• Minimum of 7-12 years of program/project management experience preferably with large enterprise web projects with a focus on customer experience
• Hands on experience with Agile & project management methodologies with confirmed leadership capabilities
• Solid understanding of Web technologies, including web content management systems and workflows
• Knowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and Wiki

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities