Provide specialized support in functional areas of expertise, including Workday
Process and troubleshoot processes and end user inquiries
Manage recurring and ad hoc operational inquiries
Deliver on various technical and functional projects
Support all Human Resources operational and functional processes and programs through global HR system support
Analyze Workday modules and make recommendations for improvements
Execute quality assurance efforts to ensure the accuracy of processes, data, and information within HR systems
Serve as the primary point of contact for HRIS-related inquiries and technical issues
Requirements
Bachelor’s degree preferred
3-5 years of HR Operations and HRIS process and configuration experience
Experience in configuring and implementing various modules within Workday cloud enterprise applications
Ability to define problems effectively, perform system analysis, curate and analyze relevant data, establish facts, and draw valid and concrete conclusions to make and support sound recommendations
Strong understanding of HR processes and data, including payroll, benefits administration, talent acquisition and performance management
Ability to manipulate large amounts of data in excel (VLOOKUP’s, Index, etc)
Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
Comfort and ability to work effectively in both independent and team-based scenarios
Ability to prioritize and handle multiple tasks in a fast-paced environment
Ability to manage and work with confidential information
Comfort with learning on the fly, ie Workday documentation, YouTube Videos, etc
Attention to detail and thoroughness required
Ability to work on highly cross functional, geographically distributed project teams
Self driven and able to lead others or work autonomously to drive solution decisions, troubleshoot system issues, and perform root cause analysis.