Lead, mentor, and grow a team of full stack engineers, fostering a culture of ownership, accountability, and continuous improvement
Drive delivery of core capabilities across Sangoma’s Contact Center as a Service platform supporting real-time customer interactions
Own team execution end-to-end, from planning and design through delivery, production operations, and iteration
Partner closely with Product, Design, and Engineering leadership to align priorities, define roadmaps, and deliver customer value
Ensure the team builds scalable, high-performance services and user experiences across backend, frontend, and infrastructure
Guide architectural decisions across Python-based services and modern JavaScript frameworks (React, Vue)
Oversee integration of services with real-time communication technologies including FreeSWITCH, SIP, and WebRTC
Drive engineering excellence through code quality, testing strategies, observability, and operational best practices
Champion reliability, performance, and scalability across an event-driven architecture leveraging PostgreSQL, Redis, and Kafka

Proven experience leading and managing engineering teams, including hiring, coaching, and performance management
Strong technical background with hands-on experience building backend services in Python (FastAPI, Flask, Django)
Solid understanding of frontend development using JavaScript frameworks such as React or Vue
Experience designing, delivering, and operating complex, scalable web applications in production
Familiarity with cloud-based systems (AWS or similar) and containerization (Docker; Kubernetes is a plus)
Experience with relational databases such as PostgreSQL and caching technologies like Redis
Understanding of event-driven systems and messaging platforms (Kafka, RabbitMQ, or similar)
Experience working in microservices or distributed architectures
Strong knowledge of modern development workflows, including Git, CI/CD, and automated testing
Experience working effectively with distributed, remote teams
Fluency in written and verbal English communication skills

Nice to Have

Engineering Manager – CCaaS Platform

Key skills