This position provides managerial oversight of portfolio of client facilities and leads a team of multiple Facilities Managers and Engineers.
Establish successful working relationship with regional client organization.
Thoroughly understand client contractual requirements and assure team delivery of 'best in class' services.
Lead regional team to provide cohesive technical/administrative customer service which responds quickly, positively and effectively.
Implement C&W policies and client objectives.
Foster clear communication and remove roadblocks.
Be present in the field and assist team members in using technology.
Master the operation of CMMS and utilize reporting functions.
Work with team to assure their engagement in and management of work orders in real time.
Share insights into response time, trends, productivity, self-performance, capital spending and quality.
Provide guidance on the correct preventive maintenance approaches.
Assure all sites are performing PM's at the required intervals with the most efficient staffing.
Facilitate accurate Facility Condition Assessments at required intervals.
Work with vendors to maximize the effectiveness and value of their goods and services.
Take ownership of financial requirements of the region.
Requirements
A Bachelor’s degree is required.
5 years of additional experience in those environments may substitute for degree
6 RPA, CFM, FMA or LEED O&M industry certifications recommended
12 years of facilities experience/minimum of 7 years in commercial high-rise, campus or portfolio environment with at least 3 years as a senior facilities manager
Experience in maintenance, construction, engineering, and all facets of property operation and building management preferred.
Retail facilities experience preferred
CMMS/Work Order Management experience is preferred
Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications a plus.