Key skills
LeadershipCommunication
About this role
Role Overview
- Set and enforce operational policies, procedures and guidelines
- Maintain effective communication with clients to resolve issues
- Lead productivity of department operations and ensure successful outcomes
- Monitor quality and productivity and manage corrective action plans
- Identify escalation points and manage standardized workflows across the billing process
- Identify opportunities to allocate resources cross-functionally
Requirements
- U.S. work authorization required
- Bachelor's degree required
- Proficient in Microsoft office (Word, PowerPoint, Excel)
- Direct Supervisory Experience required
- Patient Financial Services experience required, 1-3 years in a leadership capacity preferred
- 5+ years of healthcare operations experience
Benefits
- Medical, dental and vision coverage
- 401(k) plan with a generous employer match
- Employee stock purchase plan
- Generous Paid Time Off policy
- Paid parental leave and adoption assistance
- Wellness Program providing free annual health screenings and coaching
- Ongoing programs recognizing major events in employees' lives