Own and manage HR systems (BambooHR, Workable, Pave), including configuration, reporting, process improvements, and maintaining clear documentation to support scalable, consistent operations
Streamline workflows using automation and AI to reduce manual effort across onboarding and reporting
Maintain accurate, audit-ready records and ensure compliance with ISO, SOC2, OH&S, and applicable legislation, partnering closely with InfoSec
Maintain and update policies and support audit requirements
Manage key programs including benefits administration, leave, performance review cycles, and annual compensation processes, ensuring accuracy and timely execution
Partner with hiring managers to run full-cycle recruitment, including job postings, candidate management, interviews, and offer preparation.
Own end-to-end employee lifecycle processes, including onboarding, transitions, and offboarding, ensuring a consistent, clear and compliant experience.
Lead the internal events strategy, owning the annual calendar and budget, and delivering in-person and remote events from planning through execution.
Drive employee engagement through programs, events, and feedback channels, using survey insights (eNPS, pulse) to identify and implement improvements
Serve as a primary point of contact for:
employee and manager inquiries, providing timely and accurate P&C support
office operations, including facilities, supplies, and workplace safety.
Represent People & Culture on the DEI Committee, supporting initiatives and events.
Requirements
3+ years of experience in HR or People Operations, preferably in a SaaS environment
Demonstrated experience with HRIS and ATS admin (BambooHR & Workable preferred)
Proven experience managing full-cycle recruitment and onboarding processes
Experience managing compliance processes (ISO, OH&S) and policy administration
Strong ability to work independently and effectively across Google Workspace and Slack
Experience supporting event planning and office operations preferred
Proactive and resourceful, identifies gaps and applies critical thinking to implement effective solutions
Strong organizational skills, attention to detail and prioritization abilities
Professional discretion and commitment to confidentiality
Clear communicator, comfortable engaging with all levels of the business
Ability to create structure and clarity during periods of change
Benefits
Competitive compensation plan
Flexible PTO – Take a minimum of 15 days/year with no cap beyond
Hybrid workplace with flexible working hours
Health & Dental Benefits (Medavie Blue Cross)
80% employer paid benefits
Orthodontic coverage for minor dependents
Comprehensive mental health coverage, up to $3,000 per month, available for employees and dependents
Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform
$750 Yearly Lifestyle Subsidy
Monthly cell phone reimbursement
Monthly parking/transit reimbursement
Company-sponsored social events and team-building activities
Diversity, Equity & Inclusion Committee
Authentic, engaged team, who value work life balance