Lead and develop the sales team, building a capable team to manage the customer portfolio in your area and ensure sales targets and objectives are met
Translate company targets into clear objectives for the team, ensuring commercial results are achieved
Plan and monitor commercial strategies, analyzing KPIs, portfolio performance and market opportunities
Accompany sales representatives on routes, coaching on sales execution and ensuring adherence to commercial guidelines
Manage the region's customer portfolio, ensuring appropriate coverage, customer development and prospecting for new opportunities
Monitor sales metrics, delinquency, returns and team performance, proposing action plans when necessary
Ensure the quality of sales and correct execution of commercial and operational routines
Handle conflict resolution, incidents and customer requests, seeking efficiency and customer satisfaction
Ensure the team complies with company rules, policies and processes
Participate in strategic meetings, monitor results and support the development of action plans for continuous improvement

Sales Supervisor

Key skills